Welcome. Having a problem? You’ve come to the right place.
Here’s how to get a quick answer to your question:
Both repairs and parts ordering start with your unit’s serial number — the last six digits of the VIN number stamped into the metal plate attached to the frame. The VIN number tells us the exact make and model of your unit, the repair history, warranty availability and all the associated part numbers.
FIRST: Call us and describe the problem
Call SolarTech at 610-391-8602 and you will be connected with a member of the Support Team. These are our most experienced technicians who will determine how your issue will be resolved:
Repair instructions over the phone
Technical information by email
Return the part for us to repair
Order a replacement part
If they cannot resolve the matter over the phone, they will send you further information by email or fax.