Want to help make your experience with our support team quicker and more effective?
The most important way is to have your sign’s Serial Number at hand when you call. The serial number is the last 6 digits of the VIN number, found on a metal plaque on the chassis (see photo… the serial numbers are the metal-stamped numbers).
By knowing your serial number, our tech knows how the sign is configured and other useful details, and can respond more accurately.
Our Support Team may ask you for your office fax number or an email address to send paperwork or they may need to know your shipping address for parts delivery. Being prepared will help us help you better!
