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Continuous Improvement

11/29/2012

Quality is our promise to you.

Our continuous improvement philosophy is an unending effort to discover and eliminate the main causes of any current or future problems.

Continuous improvement means always striving to make better products which creates greater value for our customers. It is not simply correcting problems, blaming people or “fighting fires”…it is simply a way of looking at how we can continually improve.

When we engage in continuous process improvement, we seek to learn what causes things to happen and then use this knowledge to reduce non-conformities, add value to the customer’s experience, and improve customer satisfaction.