Privacy Policy

 

Solar Technology, Inc. (STI), including SolarTech, SolarTrak, SmartZone, and WebSuite, is dedicated to safeguarding the confidentiality and integrity of all personal information collected, ensuring that data is handled in compliance with applicable privacy protection laws.

What Information Do We Collect?

STI may collect identifiable information through our website, meetings, events, phone calls, and other standard business interactions. This information helps us gain a better understanding of how you use our products and services, allowing us to tailor them to better meet the needs of your business. The information we collect may include:

• Your full name and title
• Your contact information, including organization name, phone number, email address, and mailing address
• Payment details related to products or services purchased from STI
• Other information you share with us

Examples of business interaction with STI may include:

Registering to receive automated product updates, newsletters, or other electronic communications

• Completing forms on our website
• Submitting a question about our products or services
• Requesting a quote from us
• Purchasing a product or service
• Setting up an account with STI
• Completing a customer satisfaction survey
• Interaction at trade shows, including the exchange of business cards
• Participation in webinars

Information Usage

Information collected by STI during the normal course of business helps us better understand your needs, enabling us to deliver the best products and services in a timely and relevant manner. For instance, we may use your information to:

• Ensure the delivery of any products or services you request from us
• Secure and verify payments for products or services
• Address your questions, concerns, or requests for additional information
• Request feedback on our products or services

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Website and Cookie Information

When you visit our website, STI automatically collects information about your usage to help us enhance your experience. This data may include details such as your internet browser or mobile device type, how you arrived at our site (whether through a direct search or a referral link), and your IP address. We use Google Analytics to gain insights into how visitors interact with our website. Additionally, for better functionality, our site may utilize third-party plug-ins. Please note that STI’s Privacy Policy applies only to information collected by us and does not cover data collection by third parties.

Cookies, Log Files, and Web Beacons

Like most companies, STI uses “cookies” and “log files” on our website. Cookies are small files added to your computer’s hard drive when you visit certain websites, while log files are text files automatically created when a user visits a site. These tools help us identify whether you are a new or returning visitor and allow us to better understand which features are most popular with our users. Cookies and log files can enhance your experience by saving your preferences. Most browsers offer instructions on how to manage your cookie settings, including notifications. Please note that some website features may not function properly if cookies are disabled.

Some features on our site may include web beacons. These beacons may enable third parties to gather information from the computer interacting with our content, such as the URL of the page where the beacon appears, the browser type used to view the page, the computer’s IP address, and cookie preferences.

Basis for Lawful Collection of Data

The processing of personal data may be necessary to conduct routine business activities, such as providing a quote, entering into a contract, delivering a product or service, or handling other transactions like fulfilling requests for samples or product literature.

Following an initial business interaction, you have the option to opt in or opt out of receiving future marketing communications about our products and services. You can manage this preference by checking the appropriate boxes, completing relevant forms, or following instructions in specific links (such as an “Unsubscribe” link in an email) included in further communications related to your interaction with us. Until consent is revoked, communications that are considered relevant or of interest to you based on prior interactions may continue to be sent.

Protection of Personal Information

As data and privacy laws evolve, STI will implement appropriate administrative, technical, and physical safeguards to help protect the personal information you provide on this site.

Your Marketing Choices

STI will never sell your information to marketing companies. When sending marketing emails, we aim to provide only relevant content based on our existing business relationship, our evolving products and services, or your preferences. If you no longer wish to receive these messages, you can either follow the unsubscribe instructions in any of our communications or contact us at marketing@solartechnology.com.

Shared and Transferred Information

STI does not sell or share personal information about our website visitors, except as outlined here. We may disclose information if required by law, legal process, or government or law enforcement authorities, or if it is deemed necessary to prevent financial loss or physical harm during an investigation of actual or suspected unlawful activity.

Retention of Data

STI will retain your information for use in our regular business activities. The duration of data retention may vary based on legal obligations, current or past contracts with you, or other legitimate business interests. Your information will be kept for as long as necessary to properly respond to and complete your inquiry, address your product and service needs, or continue providing you with relevant updates that may support your ongoing business requirements.

If you no longer wish for STI to retain your information or provide you with products or services, you can request the deletion of your personal information. However, STI reserves the right to retain certain information from deleted accounts as necessary to comply with legal requirements, prevent fraud, collect outstanding payments or fees, resolve issues or disputes, address product or service concerns, assist with legal or business investigations, enforce terms of service, and take other actions permitted by law to protect legitimate business interests. Any retained information will be handled in accordance with our Privacy Policy.

Access to Your Personal Information 

You have the right to request access to any personal information we may have retained about you or to request corrections for any inaccuracies in that data. To make an access or data correction request, please contact us using the details provided at the end of this policy.

Information You Publicly Share or Provide to Others

If you share personal data with other individuals or groups, or make it publicly accessible, STI cannot control or be held responsible for how others manage or use that information. This includes sharing information via social media, posting on public forums, directly or indirectly interacting with other businesses (including those mentioned on STI’s website), or through other forms of communication such as online interactions, emails, phone calls, or other channels.

Links to Other Sites

We may occasionally provide links to other websites for informational purposes or to assist our website visitors. These websites, which are not owned or managed by STI, operate independently. STI is not responsible for the content, policies, or privacy practices of these external sites.

Contact Information

If you have any further questions about how we handle your personal information or our Privacy Policy, please reach out to us at marketing@solartechnology.com.

Your Consent

By using our site, you consent to our privacy policy.

STI Privacy Policy, updated March 2025.